Patients who used the service were asked their views on facilities, waiting times, the quality of care and the way they were treated.
99% of patients who responded to the survey said they had confidence and trust in the doctors and nurses, that they were treated with respect and dignity and that toilets and clinical areas were clean. They also said they would recommend the hospital to friends and family.
Peter Hill, Chief Executive of Salisbury NHS Foundation Trust said: “The results for our Day Surgery Unit are excellent and highlight the outstanding contribution our staff make to patients’ experiences in this part of the hospital. These findings come hot on the heels of the excellent feedback we received from the national patient survey regarding our A&E department, where our patients rated us as one of the best in the country.”
Mr Hill added: “While our patients have given very positive feedback on these services, we will look carefully at every comment we have received to see if there are any changes we could make to further improve the service we give to our patients.”
Notes to editors:
The Day Surgery Unit is made up of six operating theatres and three wards. Operations can be carried out under general or local anaesthetic, and patients recover on a day surgery ward before going home. Around 20,000 planned operations and procedures are carried out in the Day Surgery Unit each year.
For further information please contact:
Patrick Butler, Public Relations Manager, Salisbury NHS Foundation Trust, SP2 8BJ. Tel: 01722 425170.