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Patients Rate A&E Staff And Services Among Best In Country 

People needing emergency treatment have rated the Accident and Emergency (A&E) Department at Salisbury District Hospital as one of the best in the country,  with confidence in staff, privacy,  and patient’s experience rated highly in an independent Care Quality Commission (CQC) survey.

Around 850 people who attended A&E in the summer were asked their views on facilities, waiting times, the quality of care and the way they were treated.  When compared with most other Trusts in the survey, Salisbury District Hospital was better in 32 of the 44 questions asked and about the same in the remaining 12. In summary:

  • 96% of patients answered yes when asked if they had confidence and Trust in the doctors and nurses examining them.
  • 99% of patients answered yes when asked if they were given privacy when being treated
  • 99% of patients said that the hospital environment and facilities were clean

Peter Hill, Interim Chief Executive said: “It’s important that our patients have confidence in our staff and that they receive good quality care in a safe and clean environment.  This is an excellent report and fantastic feedback,  which reflects the professionalism of our staff and the quality of care they provide.”

Notes to editors:

The survey results can be found on the CQC website at: www.cqc.org.uk

For further information please contact:

Patrick Butler,
Public Relations Manager,
Salisbury NHS Foundation Trust.
Tel: 01722 425170

 

 
 
 
 
Page Last Updated: 08/05/2014 10:06 
Printed from Salisbury NHS Foundation Website http://www.salisbury.nhs.uk