People needing emergency treatment have rated the Accident and Emergency (A&E) Department at Salisbury District Hospital as one of the best in the country, with a higher proportion of patients responding positively about the care they had received compared to other Trusts within the survey.
Around 850 people who attended A&E in the summer were asked their views on facilities, waiting times, the quality of care and the way they were treated.
When compared with most other Trusts in the survey, Salisbury District Hospital was better in eight of the nine sections covered in the report. Communication of waiting times, length of visit, respect and dignity and overall experience were all areas where the trust was considered one of the best on the country.
Cara Charles-Barks, Chief Executive said: “Despite significant pressure throughout the year, our A&E continues to provide very high standards of care that match the very best in the country. Looking at the way our patients have viewed our service, from the moment they arrive in the department to the time they leave, it is pleasing to see that our patients have rated their overall experience highly.”
“While we will always look to make improvements through our action plan, this is an excellent report which highlights the professionalism and commitment of our staff and the way in which they look after people who need emergency care at Salisbury District Hospital. I want to thank them for their efforts and all that they do for our local community.”