Staff have continued to rate Salisbury District Hospital as one of the best places in the NHS to work and receive treatment as part of the latest national staff survey.
The percentage of staff who felt that their role made a difference to patients, overall staff engagement, and recognition of their value to the organisation and staff motivation at work were other areas where the Trust scored highly in the survey, in which Salisbury was among the best performing Trusts in the country in 18 of the 32 key findings.
Alison Kingscott, Director of Human Resources and Organisational Development said: “Throughout the last year we have seen unprecedented pressure on our services and we are enormously grateful to our staff for the professionalism and commitment that they have shown, and the way in which they have responded to the challenges we have faced throughout the last year.”
“It’s essential that people feel confident about the care they will receive in hospital and we’re pleased that our staff believe that Salisbury District Hospital is a good place to work and receive treatment, which is good for our patients, staff and anyone who is looking to start a new career with us.”
All staff were asked their views of working for the Trust based on the four NHS staff pledges around jobs, personal development and career opportunities and the ability to influence decisions. There are also additional themes around equality and diversity, errors and incidents and a number of measures to gauge patients’ experiences of hospital care.
Mrs Kingscott said: “We acknowledge that Salisbury is above average for the percentage of staff who work extra hours. While the findings recognise support for staff, this is an area we will want to look at in more detail as part of our action plan, in case there is more that we can do to support our staff. The results also show that we have listened to what staff have told us and taken action where it was needed. For instance, we’ve promoted and increased awareness of our Dignity at Work Ambassadors who are members of our own staff who can provide confidential support and advice to staff. This is one of a number of developments that were put in place here to help maintain a culture of understanding where colleagues and patients are valued and respected and can raise any issues that affect their work.”
Cara Charles-Barks, Chief Executive said: “I am proud of our staff and the major contribution that they make to our hospital and local health services. I would also like to thank them for their positive response to the survey and for all their efforts throughout the last year.”