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Staff rewarded for services to patients at Salisbury District Hospital Striving for Excellence awards 2016 

Award winners group shot 
Customer Care Team Winners Maternity Department 

Staff have been rewarded for their professionalism and commitment and the way in which they have improved services for patients as part of the hospital’s Striving for Excellence Awards.

There were 16 categories in all, and award nominations were made by patients, staff and volunteers, with members of the public voting for the winners in the Service Improvement categories. Winners and the highly commended were presented with certificates and flowers by Chief Executive Peter Hill and Chairman Nick Marsden at a special ceremony at Salisbury District Hospital.

Peter Hill, Chief Executive for Salisbury NHS Foundation Trust said: “Each year I see so many examples of the outstanding work that takes place across the hospital and the professionalism and commitment which is appreciated by our patients and the local community. This year’s awards reflect our Core Values and Behaviours and the principles of Striving for Excellence, which is fundamental to the clinical care we provide and our patients’ experience. The awards represent just a small sample of the fantastic work that takes place right across all our services each year and celebrate all that is good about our hospital and our staff."

The award categories and winners are as follows:

Chief Executive’s Leadership Award

Nicky Heydon, is a Senior Sister in Emergency Care. She is an experienced and knowledgeable senior nurse who provides excellent leadership and high quality care throughout her work.

Chairman’s Outstanding Contribution Award

Pat Baber has been a nurse for 26 years and a Lung Cancer Specialist Nurse since 2000. She is kind and compassionate and provides outstanding, caring support for patients and their families.

Unsung Hero Award

As a hospital Porter, Ebrima Markess, is kind, compassionate and popular across the hospital. Known as “Charlie” he often goes beyond his duties for people in need.

Customer Care Team Award

The Maternity Department received a number of nominations for outstanding care and the sensitive way they looked after pregnant women and their families.

Customer Care Individual Award

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A&E staff nurse Claire Pilkington was rewarded for the sensitive and professional way she cared for a father and son when the father needed to be given news about a probable cancer.

Living the Values Award

There were four awards, each reflecting one of the Trust’s values of professional, patient centred and safe, friendly and responsive. There was also an additional overall winner in the Living the Values section. The winners were: Jonathan Borwell and Lynne Constable (joint winners professional), the Paediatric Diabetes Team (patient centred and safe), Valerie Windmill (friendly), the Infection, Prevention and Control Team (responsive). The overall winner was Renu Thapa, who is a Radiology Receptionist. All were exceptional in the way they met the Trust’s values throughout their work.

Service Improvement Individual and Team Award

Joint Winner: Paediatric Diabetes Team. Through enhanced psychological and dietetic support, increased education and peer support the team improved treatment targets, increased satisfaction levels and reduced diabetic admissions.

Joint Winner: Radiology Department – Warren Foster: The radiology department restructured imaging with one room set aside daily for internal referrals. This improved the management of inpatient scanning, reduced delays and made it more efficient.

Service Improvement Sponsored Project Award

Winner: Programme Management Office. The Save 7 campaign has produced significant results with 243 ideas submitted and scoped for change projects. Savings and changes to practice have already been made in a number of areas.

Governors’ Volunteer Award

Michael Beck “Wally Wheelbarrow” first started fundraising for the hospital 13 years ago, and he and David Chalk have raised over £275,000 for the hospital, fundraising in all weather, never without a friendly smile.

Equality and Diversity Award

As part of the new electronic patient record implementation, Ellie Gibson in Informatics worked tirelessly to support staff who had visual problems and needed specialist IT support.

Challenge Award

The Save 7 campaign was the focus for this year’s Challenge Award. As a Save 7 champion, Finance Assistant Stacy Blake, worked hard to engage with colleagues and encourage ideas.

Pinder Award (Mentoring Award)

In mentoring a student nurse, Caroline Davy had a significant impact on their knowledge and confidence, improving their ability to work independently and confidently in theatre.

Nick Marsden, Chairman of Salisbury NHS Foundation Trust said: “We have continued to see a number of significant financial and operational challenges, yet staff have provided the very best care that they can for our patients. These awards give us an ideal opportunity to acknowledge the enormous contribution our staff have made to local health services and I’m proud to able to give our staff the recognition that they deserve for all their efforts this year.”

Notes to editors:

The full list of Winners and Highly Commended is as follows:

Leadership Award

Winner: Nicky Heydon, Senior Sister in Emergency Care

Chairman’s Outstanding Contribution Award

Winner: Pat Baber, Lung Cancer Specialist Nurse

Unsung Hero Award

Winner: Ebrima Markess, Hospital Porter

Highly Commended: Kate Mansfield – Burns and plastics therapy assistant

Customer Care Team Award

Winner: Maternity Department

Highly Commended: Farley Ward

Highly Commended: Amesbury Ward

Customer Care Individual Award

Winner: Claire Pilkington, Staff Nurse, Emergency Department (ED)

Living the Values Award

Professional

Winner: Lynne Constable, Upper GI Clinical Nurse Specialist

Winner: Jonathan Borwell, Urology Specialist Nurse

Patient Centred and Safe

Winner: The Paediatric Diabetes Team

Friendly

Winner: Valerie Windmill, Cleaning Assistant

Responsive

Winner: The Infection, Prevention and Control Team

Overall Winner:

Renu Thapa, Radiology Receptionist

Governor’s Volunteer Award

Winner: Michael Beck (AKA Wally Wheelbarrow) and David Chalk

Highly Commended: Stars Appeal Bookshop Volunteers

Highly Commended: Jo Maslen, Stars Appeal Volunteer

Equality and Diversity Award

Winner: Ellie Gibson, Informatics Business Analysis and Support Lead

Highly Commended: The Chaplaincy

Challenge Award

Winner: Stacy Blake, Capital Accounting Assistant

Highly Commended: Philippa Hemming, Clinical Audit Facilitator

Highly Commended: Alison Crocker, Therapy Department Secretary

Service Improvement Individual and Team Award

Joint Winners: Paediatric Diabetes Team for their work on children’s diabetes: Warren Foster for ultrasound in patient imaging

Highly Commended: Rheumatology Department for their Biologics Optimisation Service: Mark Brewin and Hollie Carpenter for the scar management Clinic: Foundation Programme doctors for improving medical handovers.

Service Improvement Sponsored Project Award

Winner: Programme Management Office for the Save 7 Champions

Highly Commended: Artcare Department for improving the lifts and wayfinding and the Procurement Department for its Non Pay Orthopaedic Project.

Pinder Award

Winner: Caroline Davy, Senior Sister in Theatres

 
 
Page Last Updated: 23/11/2016 08:29 
Printed from Salisbury NHS Foundation Website http://www.salisbury.nhs.uk