All hospitals carry out patient surveys as part of the national initiative to use the views of local people to improve health services, and around 850 people who recently attended the A&E Department at Salisbury District Hospital have been asked their views.
The information is also used to help measure the performance of individual Trusts as part of its Annual Health Check, published by the independent Healthcare Commission.
Mo Neville, Head of Clinical Governance, said: “Although participation in the survey is purely voluntary, we would urge people to complete the questionnaires if they can, as the feedback that we gain gives us a clear idea of where we are doing well and where we may need to make improvements for people that need to use our A&E Department.”
Mrs Neville added: “If people do not want to give their views, we would ask that they return the blank questionnaire in the envelope provided.” Ends
For further information please contact:
Patrick Butler, Public Relations Manager, Salisbury NHS Foundation Trust. SP2 8BJ. Tel: 01722 425170.