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Major redevelopment of accident and emergency department 

01 March 2010

Staff at Salisbury District Hospital are asking people who come into Accident and Emergency (A&E) to bear with them as major redevelopment of the department takes place between March and December 2010.


Redevelopment follows the relocation of office space from the department to new facilities, leaving space to expand and improve clinical areas. This will result in a more spacious and welcoming environment to improve the patient’s experience, with new waiting rooms, resuscitation and minor treatment areas, as well as the development of separate waiting and treatment facilities for children.

As improvements take place within the existing area, there will be disruption as parts of the service are moved within the department in order for changes to be made in each individual area.

Kevin Clark, Lead Nurse for A&E said: "Since 2004 the department has seen a 13% increase in the number of people using A&E services at the hospital and now sees around 40,000 people a year. Changes in practice also mean that the current design is outdated and needs modernising. The changes that we are making will mean that access will be easier and clearer. The management of treatment will flow more smoothly through the department, reducing waiting times between booking in at reception and discharge or ward admission. It will also mean that patients are treated in a more welcoming and sensitive environment."

The main change for people attending A&E will begin in March 2010 when work begins on the current waiting and reception area. There will be a single entrance for patients and ambulances and, for around three months, patients will need to make their way through the department to a temporary reception area.  The entrance to A&E, arrangements for people arriving by car and internal routing will be clearly marked. The next phase will start in the summer, with completion scheduled in December 2010. 

Mr Clark said: " We will need to maintain our existing services while changes are made and we are asking that people bear with us during this period. Although we will do our best to keep services running smoothly, there is potential for disruption in services and we apologise for any inconvenience."


Notes to editors

The Accident and Emergency Department at Salisbury District Hospital was originally opened in 1993. Since 2004 the department has seen a 13% increase in the number of people using A&E services at the hospital and now sees around 40,000 people a year. Although the department has received positive feedback from patients about the quality of the services offered by staff, expansion, refurbishment and reorganisation of 'patient flows' should help to improve the service further for patients.

Small changes to the department were made in 2006 with alterations that improved the major injuries area and provided a temporary minor injuries area within the department. Expansion and reconfiguration is now needed. This expanded area will enable staff to better separate and stream patients with minor or major injuries, improve waiting room facilities for patients and relatives, provide an extra resuscitation bay, and improve facilities and the segregation of children.

For further information please contact
Patrick Butler

Public Relations Manager

Salisbury NHS Foundation Trust.

Tel: 01722 425170

Page Last Updated: 08/05/2014 10:05 
Printed from Salisbury NHS Foundation Website