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Quality of services rated highly in annual performance ratings 

Salisbury NHS Foundation Trust has been rated as Good for the quality of its services and Excellent for use of resources as part of the independent Healthcare Commission’s annual performance ratings published today (October 16).



The Annual Health Check gives a broad assessment of how services are provided for patients and the quality of care and treatment they receive.  Each Trust has received  two ratings on a four-point scale of ‘excellent’, ‘good’, ‘fair’ or ‘weak’. One rating covers the quality of services measured against the government’s core standards and new and existing national targets. The other relates to the use of resources, measured against how well Trusts manage their finances.


Matthew Kershaw, Chief Executive of Salisbury NHS Foundation Trust said: “Our staff have been working hard to improve services for our patients and our rating for quality of services has moved from Fair to Good  reflecting their hard work, commitment and professionalism. This is also good news for our patients and shows that we have good quality and efficient systems in place to tackle the things that matter most to them – the provision of good quality, safe, timely, care.”


The core standards focus on what really matters to patients such as safety, quality of care and how responsive a Trust is to patients. Existing national targets are mainly concerned with waiting times and access to services. New national targets promote improvement in health outcomes such as smoking, sexual health, health inequalities and the  reduction in death rates for cancer, stroke and heart disease.


The score for use of resources is based on how well an NHS organisation manages its finances and achieves value for money.


Mr Kershaw  said: “ We know that good quality safe care is important to our patients and throughout the core standards we can see that infection prevention and control continues to be a high performing area for the Trust with robust policies and proactive infection prevention and control measures in place. Low rates for MRSA and Clostridium difficile maintain the Trust’s position as one of the best performing hospitals in the country . The close link between our in house cleaning team, infection control nurses and ward staff is a vital part of our overall approach in this area.”


“We met inpatient, outpatient and Accident and Emergency Department targets, as well as those for patients who have cancer. Efficient use of resources is a key factor in providing good quality healthcare and this is recognised by the Healthcare Commission in its assessment of Trusts’ financial performance. Good financial management is essential to our organisation and this is reflected in our Excellent rating for Use of Resources.”


Although overall performance was good, the Trust acknowledges that there are some areas where further improvement is needed. For instance,  the Trust acknowledges that the proportion of patients whose operations were cancelled for non medical reasons was too high and the Trust is already looking at how it can improve this situation.


The proportion of online appointments booked to support patient choice also needs to improve. The Trust  is now increasing  the number of appointments booked directly in this way through the introduction of  a new patient information system.


Luke March, Chairman of Salisbury NHS Foundation Trust: “ All our staff work extremely hard to provide good quality treatment and care for our patients and this can be seen in the Annual Health Check. I would like to take this opportunity to thank them for their hard work, dedication and commitment to their patients throughout the year.”  Ends


For further information please contact:

Patrick Butler, Public Relations Manager, Salisbury NHS Foundation Trust. Tel: 01722 425170


Page Last Updated: 08/05/2014 10:05 
Printed from Salisbury NHS Foundation Website