Whatever the reason for your visit, we offer everyone, including those under 16, a confidential service in a safe environment.
This means that:
Anything you say to us will be treated with respect. We keep records so that other people in the service can care for you. We do not usually discuss your personal details outside this service without your knowledge.
We have a duty to keep you safe. Confidentiality will only be broken in very EXCEPTIONAL circumstances, for example:
- When there is, in our professional judgement, a strong suspicion that you might harm others or that you might harm yourself.
- When someone under 18 discloses that she or he is being physically, sexually or emotionally abused, and that not taking any action would put that person at further risk.
- When it is disclosed that other young people (under 18) are being abused or are at risk, for example brothers or sisters being abused at home. When a court order is issued to a member of staff.