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Guidance on the use of mobile phones and other devices 

Mobile phones, tablets and other devices that connect to the Internet

We recognise that mobile phones and other devices such as tablets are essential to maintain communication with friends, family and loved ones. However, in a hospital they can sometimes be a nuisance to other patients, visitors and our staff and pose a risk to privacy and dignity, especially where information, images and recordings can be posted quickly on social media.

We have in place policies to protect the confidentiality and privacy of people on our site and guidance for staff, patients and visitors on how to make appropriate decisions about their use of social media in the hospital or its grounds.

Mobile phones, tablets and other devices that connect to the Internet can be used across the hospital unless we specifically advise you that their use has been restricted in certain areas or circumstances.

Mobile devices

We ask that you please switch your phone to ‘silent’ while in clinical areas whenever possible, and hold any mobile phone conversations away from sleeping or treatment areas.

Where patients or visitors are using devices to watch or listen to recordings or conversations, please use earphones at all times to avoid being a nuisance to others.

Please note that the ward leader has the interests of all patients, visitors and staff to consider and has the discretion to limit the use of mobile devices in ward areas if appropriate.

Mobile devices and social media

Please remember that patients and visitors are responsible and personally liable for their actions and we ask that care and consideration for the privacy and dignity of other patients, visitors and staff should be given at all times

Where photographs or recordings are made on the hospital site, please do not capture other patients, visitors or staff unless you have the explicit consent of all those involved.

Images or recordings made whilst a patient, or whilst visiting the Trust must not be posted onto any internet site or shared with another individual unless you have the explicit consent of all those involved.

Please do not reveal information that could potentially identify a patient such as a patient’s name, address, postcode, ID number, photograph, voice recording, rare condition, celebrity status.

These must not be posted onto any internet site or shared with another person without their explicit consent

Comments relating to a patient, visitor or member of Trust staff should be avoided

What action may we take

If a member of staff has reason to believe that inappropriate images or recordings have been made without the explicit consent of all those involved, we may ask to check and ask that this material, is deleted including any related social media posts.

Where the inappropriate images are considered to potentially be of an illegal nature, we may need to take further action

Please remember that any comments or internet posts which are of a discriminatory, racist or defamatory nature will be reported to the Police for investigation.

Other systems

Patients who use Hospedia or Trust run wi fi systems must conform to the terms and conditions of use.

These measures are designed to help protect people’s confidentiality within hospital and we thank you for your understanding.

Page Last Updated: 22/07/2015 14:40 
Printed from Salisbury NHS Foundation Website http://www.salisbury.nhs.uk