Salisbury Foundation Trust


Internal Reference Number: FOI_5388

Date Request Received: 08/11/2019 09:55:37

Date Request Replied To: 05/12/2019 12:07:06

This response was sent via: By Email

Request Summary: Ophthalmology follow up appointments

Request Category: Media

Question Number 1:
How many patients do you have on your waiting lists who require a follow-up appointment in ophthalmology?
Answer To Question 1:
Question Number 2:
Over the last year (ie from November 2018 to October 2019), how many patients exceeded the length of time requested by their consultant/doctor before being seen for an ophthalmology follow up appointment?
Answer To Question 2:
Question Number 3:
How long had they waited past their target date? Please give the total number and also break down by the following categories.
o Under a month
o One month to six months
o Six months to a year
o Over a year.
Answer To Question 3:
Under a month: 534
One month - six months: 4056
Six months - one year: 185
Over a year: 4
Total: 4779
Question Number 4:
In how many of these cases was a harm review carried out?
Answer To Question 4:
We do not undertaken a harm review however we review our long wait list as an on going audit and stratify risk of harm for patients without an appointment in order to prioritise use of our resources.

For patients that have already been seen harm would be identified and recorded on Datix, our Trust Risk Management system, and the level of harm would be assessed using clinical judgement and referencing the Trust's definitions of harm.
Question Number 5:
What are the criteria for carrying out a harm review?
Answer To Question 5:
Please see Q4
Question Number 6:
Did the harm reviews reveal any patients had come to harm (please give numbers and the degree of harm suffered)?
Answer To Question 6:
Question Number 7:
Please also attach internal or external reports relating to issues with follow up appointments in ophthalmology.
Answer To Question 7:
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

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