Salisbury Foundation Trust


Internal Reference Number: FOI_5394

Date Request Received: 14/11/2019 08:48:31

Date Request Replied To: 09/12/2019 11:15:04

This response was sent via: By Email

Request Summary: Translation Services Cost

Request Category: Media

Question Number 1:
I am writing to obtain information relating to the spend incurred on translation services for non-English speaking patients.

The questions are as follows:

For each of the last 3 financial years (2019/18, 2018/17, 2017/16) how much have you spent on the following:
1. Translation of written information for patients /carers
Answer To Question 1:
20162017 = £307.05
201718 =£137.14
20182019 = £798.51
Question Number 2:
Translation services for patients/carers
Answer To Question 2:
Face-to-face translation costs:
20162017 = £7972.42
20172018 = £25064.00
20182019 = £11481.10

BSL costs:
20162017 = £8374.30
20172018 = £6838.10
20182019 = £8401.60
Question Number 3:
Employment of translators
Answer To Question 3:
The Trust has not employed any translators
Question Number 4:
Employment of advocates for non-English speaking people
Answer To Question 4:
The Trust has not employed any advocates for non-English speaking people
Question Number 5:
What are the three most common languages translated?
Answer To Question 5:
The top three languages translated are:
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

Salisbury NHS Foundation Trust, Salisbury District Hospital, Salisbury, Wiltshire, SP2 8BJ
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