Thursday 02 May 2024
Internal Reference Number: FOI_6702
Date Request Received: 25/07/2022 00:00:00
Date Request Replied To: 02/08/2022 00:00:00
This response was sent via: By Email
Request Summary: Trust Information
Request Category: Companies
| Question Number 1: Does the Authority Outsource its Patient Service Requirements (eg patient contact centre) and / or On-line Patient Portals, which may include / require the provision of staffing and / or the telephony systems used? | |
| Answer To Question 1: Patient Service Requirements (eg patient contact centre) - Central booking team/patient contact centre - in house On-line Patient Portals - N/A - Trust does not have one | |
| Question Number 2: If yes, - which services are outsourced and how many staff deliver each of these services? - which company or companies are contracted to provide these services (if multiple please specify each supplier)? - What is the contract start and expiry date (if multiple contracts exist please specify for each)? - Is there an extension period within the contract? If yes, what is the period (if multiple contracts exist, please specify for each)? - What is the annual contract value (if it is a zero-value contract eg based on activity, what has been the average spend or budgeted amount and if multiple contracts exist, please specify for each)? - Is the authority partnering / working with any other Authorities / Partners on developing services which cover larger geographic areas (if yes, please specify service, location, and partners)? - Does the Authority have an efficiency target for this financial year 2022/23, if yes please specify % of overall budget and amount to save? | |
| Answer To Question 2: N/A see Q1 | |
| Question Number 3: Does the Authority provide in-house or outsource Patient Transport Services (if outsourced please specify contract start / expiry dates inc contract extensions, provider name, annual contract value and number of staff to deliver the service, please split by back-office and direct staff)? | |
| Answer To Question 3: Contract Start: 01.02.2021 Contract Expiry: 31.01.2024 Contract Expiry Incl Extensions: 31.01.2026 Provider Name: E-zec Medical Transport Services Ltd Annual Contract Value: £347,675 incl vat 6 Direct staff Mon-Fri, 2 Sat -Sun | |
| Question Number 4: Is the Authority investing in Digital Solutions in 2022-23, for it's patients and are you working with any other partners to this effect (if yes, please specify nature of solution and partners name(s) (if any))? | |
| Answer To Question 4: The Trust is working on a number of IT transformation programmes and upgrades which will positively impact patient care and the patient experience. The main implementation that patients will directly interact with is Dr Doctor for patient virtual appointments. | |
| Question Number 5: What was the total number of patients the Authority treated (in all it's meanings) in: 2021 – 2022 / 2020 – 2021 / 2019 – 2020 / 2018 - 2019? | |
| Answer To Question 5: The total number of patients treated by Salisbury NHS Foundation Trust each year was: 2021/22 = 126,308 2020/21 = 108,368 2019/20 = 132,484 2018/19 = 132,247 | |
| Question Number 6: Who is responsible for Digital Transformation within your organisation (name, title, email address) and what is the budget for this in 2022-2023 and where know, in subsequent years eg part of a 5-year plan? | |
| Answer To Question 6: Jon Burwell, Chief Information Officer, jon.burwell@nhs.net There is not a dedicated digital transformation budget, national funding can be bid for when available. The Trust spends c.£1.5m a year of capital on digital programmes (outside of maintenance). This includes upgrades for systems. | |
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
