FOI_7435

Internal Reference Number: FOI_7435

Date Request Received: 18/09/2023 00:00:00

Date Request Replied To: 20/09/2023 00:00:00

This response was sent via: By Email

Request Summary: Complaints & Medical Negligence

Request Category: Companies


Question Number 1: How many complaints has the trust received from July 2022 to July 2023?

Answer To Question 1: The Trust has received 221 complaints in this time period

Question Number 2: How many of these complaints are related to poor or substandard care?

Answer To Question 2: 78 of these complaints are related to poor or substandard care

Question Number 3: How many medical negligence claims were lodged against the trust in the same period?

Answer To Question 3: 1

Question Number 4: How much compensation has the trust paid out in medical negligence claims in the past 12 months irrespective of when the claim was made?

Answer To Question 4: The Trust do not pay out damages, this is covered by our insurer the NHSR who will have this information.

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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.