Salisbury Foundation Trust

FOI_8402

Internal Reference Number: FOI_8402

Date Request Received: 24/01/2025 00:00:00

Date Request Replied To: 19/02/2025 00:00:00

This response was sent via: By Email

Request Summary: Hospital trust postage for patients

Request Category: Private Individuals

 
Question Number 1:
I would like you to send me the amount of money that your trust has spent on postage when communicating with or about patients in each of these financial years -

For clarity communicating with patients would include (but not be limited to) notification of appointments, reminders, results of tests and so forth. Essentially any letters sent to them from the hospital or hospital trust.

Communicating about patients would include (but not be limited to) letters to GPs about test results, treatments etc as well as referral letters to other treatment providers.

I am happy to receive this information in any electronic format - preferably as a spreadsheet. I would like you to split out the data for each year, and further split it into letters to patients and letters about patients if that is possible.


2021-22

2022-23

2023-24
 
Answer To Question 1:
The Trust does not record the spend on postage with patients separately from other postage incurred.

The cost of electronic communication with patients was:
2021-22 £139k
2022-23 £174k
2023-24 £209k
 
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

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Salisbury NHS Foundation Trust, Salisbury District Hospital, Odstock Road, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E: sft.pals@nhs.net
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