Friday 02 May 2025
Internal Reference Number: FOI_8476
Date Request Received: 20/02/2025 00:00:00
Date Request Replied To: 10/03/2025 00:00:00
This response was sent via: By Email
Request Summary: IT helpdesk query
Request Category: Private Individuals
| Question Number 1: How many computer/IT problems were reported to the IT department in the last 12 months, excluding password queries? | |
| Answer To Question 1: 30,595 tickets incidents and were raised | |
| Question Number 2: How many of these were resolved by the user turning the computer off and on when advised to do so by the IT advisor? | |
| Answer To Question 2: This information is not held in a reportable format | |
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
