Friday 31 October 2025
Internal Reference Number: FOI_8847
Date Request Received: 12/08/2025 00:00:00
Date Request Replied To: 18/08/2025 00:00:00
This response was sent via: By Email
Request Summary: Citizen Engagement Platform
Request Category: Private Individuals
| Question Number 1: The information that we require, under the Freedom of Information Act, is as follows: A citizen engagement platform is a digital tool or system designed to facilitate communication, interaction, and participation between citizens and government or public institutions. Its goal is to make civic involvement easier, more transparent, and more effective. These platforms can be used by governments, cities, or organisations to: Collect feedback on policies, services, or community issues Conduct surveys and polls Enable reporting of local issues, like potholes or graffiti Share updates, news, and documents with the public Encourage participatory budgeting or co-creation of solutions Examples include tools like Granicus (EngagementHQ), CitizenSpace, SurveyMonkey, Qualtrics or Commonplace They can play a major role in increasing transparency, accountability, and trust in public decision-making. Do you use a Citizen Engagement platform? | |
| Answer To Question 1: Yes | |
| Question Number 2: If so, what tools do you use? | |
| Answer To Question 2: SurveyMonkey | |
| Question Number 3: How much do you spend annually on a Citizen Engagement tool? | |
| Answer To Question 3: SurveyMonkey - 2024/25 = £750 | |
| Question Number 4: Which month & year does your contract with your supplier end? | |
| Answer To Question 4: SurveyMonkey = No contract | |
| To return to the list of all the FOI requests please click here |
Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
