FOI_8868

Internal Reference Number: FOI_8868

Date Request Received: 20/08/2025 00:00:00

Date Request Replied To: 03/09/2025 00:00:00

This response was sent via: By Email

Request Summary: Scanning Processes for Digitised Patient Records

Request Category: Private Individuals


Question Number 1: I’m contacting you as part of an independent review into the use of Electronic Document Management Systems (eDMS) across NHS Trusts in England. Specifically, I’m seeking information on how digitised patient records are processed, scanned, and managed within your Trust as I have seen from a previous request that I have need of further clarification on. The questions below focus on scanning operations and any technology or providers involved. eDMS Implementation and Scanning Practices How is content added to your eDMS? (Please delete as appropriate) o Scanned Internally by Trust Staff o Scanned Internally by a Company o Scanned Externally by a Company o Digital Documents Uploaded by Trust Staff o Digital Documents Fed Through From Other Systems

Answer To Question 1: o Scanned Internally by Trust Staff o Digital Documents Uploaded by Trust Staff o Digital Documents Fed Through From Other Systems

Question Number 2: If records are scanned internally by Trust staff, is this undertaken via a centralised scanning bureau or departmentally?

Answer To Question 2: Departmentally.

Question Number 3: If some, or all records are scanned externally, what is the scanning service provider(s) company name(s)?

Answer To Question 3: N/A

Question Number 4: What is the scanning service provider's contract expiry date?

Answer To Question 4: N/A

Question Number 5: If some, or all records are scanned via an internal, centralised scanning bureau, please specify the scanning hardware manufacturer and device models that are in use (e.g. “Falcon Scanners by Opex Corporation”).

Answer To Question 5: N/A

Question Number 6: If some, or all records are scanned internally at a departmental level, please confirm if desktop scanners or Multi-Function Devices (MFDs) are used. (Please delete as appropriate) o Desktop Scanner o Multi-Function Device (MFD)

Answer To Question 6: It varies depending on the use case, both are available.

Question Number 7: Please specify the scanning hardware manufacturer and device models that are in use at a departmental level.

Answer To Question 7: HP ScanJet Pro 2000 S2

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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.