Salisbury Foundation Trust

FOI_9131

Internal Reference Number: FOI_9131

Date Request Received: 06/01/2026 00:00:00

Date Request Replied To: 03/02/2026 00:00:00

This response was sent via: By Email

Request Summary: IT Clinical Systems: Salisbury NHS Foundation Trust

Request Category: Companies

 
Question Number 1:
I am writing under the Freedom of Information Act 2000 to request information on clinical IT systems used across hospitals within the Trust. Specifically, I am seeking details across three categories of systems (systems definition provided below):


• Electronic Patient Record (EPR) systems -

• Patient Administration Systems (PAS)

• Other Clinical IT systems (e.g., PACS, RIS, LIS etc.)


Systems Definition
• Electronic Patient Record (EPR) provides comprehensive digital systems for hospitals and healthcare providers to manage patient data, streamline workflows, and improve care delivery through features like clinical documentation, patient portals, billing, and interoperability.

Type A: EPR (Electronic Patient Record) systems

1. Total spend on the core EPR system in each Hospital across the Trust in 2024? (ongoing run costs only; please exclude implementation if still in progress in any of the hospitals)

2. For each hospital, in a tabular format, please provide:

a Name of the core EPR system used (e.g., EPIC, Cerner, SystemC, Nervecentre, Dedalus, other)?

b. Annual cost in 2024 for the EPR system, broken down into:

a Total cost

b Software license

c Maintenance

d Professional services

e Others


3. Scope of the contract (i.e., which additional clinical modules are included)

4. If available, spend broken down by for the core EPR system and each additional module separately



3. For the most recent EPR implementation (in each respective hospital), please provide the following information in a tabular format:

a Tender date

b Contract start and end date

c Whether the contract is annually renewed

d Planned final implementation date

e Which provider the hospital used previously

f Total budget and its components

i) Total value of contract (£)

ii) Contract term

iii) Software license fees (upfront and ongoing)

iv) Annual contracted pricing growth

v) Implementation fees

vi) Allowance for new features / development (if any) - e.g., committed budget for new software features / development which is not yet identified

vii) Internal training / resources / etc. as relevant


7. Procurement framework used


8. Other systems integrated with the EPR


9. Department(s) that provided the funding

- % of ERP budget comes from the ICB vs. Trust vs. others (please specify name)


10. Planned date to kick off next tender process

- Whether there are plans to replace the system


 
Answer To Question 1:
1. Total spend on the core EPR system in each Hospital across the Trust in 2024? (ongoing run costs only; please exclude implementation if still in progress in any of the hospitals)

2.
a Name of the core EPR system used (e.g., EPIC, Cerner, SystemC, Nervecentre, Dedalus, other)? Lorenzo

b. Annual cost in 2024 for the EPR system, broken down into:
a Total cost - £994k
b Software license - £0
c Maintenance - £994k
d Professional services - £0
e Others - £0

3. Scope of the contract (i.e., which additional clinical modules are included) PAS, clinicals, EPMA. - Not available.



3. For the most recent EPR implementation (in each respective hospital), please provide the following information in a tabular format:

a Tender date - Oct '14
b Contract start and end date - Oct '16 ~ Mar '28
c Whether the contract is annually renewed: Not annually renewed.
d Planned final implementation date - n/a implemented.
e Which provider the hospital used previously - n/a was best of breed before this with iPM as main system
f Total budget and its components
i) Total value of contract (£)
ii) Contract term
iii) Software license fees (upfront and ongoing)
iv) Annual contracted pricing growth
v) Implementation fees
vi) Allowance for new features / development (if any) - e.g., committed budget for new software features / development which is not yet identified - £0
vii) Internal training / resources / etc. as relevant - N/A.


7. Procurement framework used - N/A OJEU Process

8. Other systems integrated with the EPR - no systems fully integrated, there is desktop interfaces with SystmOne, Optom order comms,

9. Department(s) that provided the funding

- % of ERP budget comes from the ICB vs. Trust vs. others (please specify name) - 100% Trust paid through Informatics budget.

10. Planned date to kick off next tender process - N/A
- Whether there are plans to replace the system - currently replacing.
 
Question Number 2:
• Patient Administration Systems (PAS) are core administrative systems used to manage demographic information, patient pathways, appointment booking, RTT, referrals, waiting lists, scheduling, admissions, and discharge etc.

Type B: PAS (Patient Administration) systems

1. Total spend on PAS systems in each Hospital across the Trust in 2024? (ongoing run costs only)


2. For each hospital, in a tabular format:

a. Name of the PAS system used / provider (e.g., EPIC, Cerner, SystemC, Nervecentre, Dedalus)?

b. Annual cost for the PAS system, broken down into:

i). Total cost

ii). Software license

iii) Maintenance

iv) Professional services

v) Others


3. Procurement framework used

4. Contract start and end date

5. Other systems integrated with the PAS


 
Answer To Question 2:
Please see Question 1 - answer is the same as same solution.
 
Question Number 3:
• Other Clinical IT Systems cover specialist clinical systems that support diagnostic, imaging, and laboratory workflows. These typically include:
o PACS (Picture Archiving and Communication System): medical imaging storage, viewing, and reporting
o RIS (Radiology Information System): radiology workflow management
o LIS (Laboratory Information System): pathology test ordering, processing, and result management
o Other specialist systems used within clinical departments (radiology, pathology, cardiology, etc.)


Type C: Other HC Clinical IT systems like Medical imaging (PACS), Radiology Information System (RIS), Laboratory Information Systems (LIS), etc.

1. Total spend for each “Other Clinical IT system” in each Hospital across the Trust in 2024? (ongoing run costs only)

2. For each hospital, in a tabular format:

a) Which PACS/LIS/RIS/Other system provider does the hospital use respectively (e.g., Sectra, Cris, Clinisys)?

b) Annual cost for the PACS/LIS/RIS/Other system, broken into:

i) Total cost

ii). Software license

iii). Maintenance

iii) Professional services

iv) Others

3. Procurement framework used

4. Contract start and end date for each supplier
 
Answer To Question 3:
1. Total spend for each “Other Clinical IT system” in each Hospital across the Trust in 2024:

2a) PACS: Sectra
b) Annual cost for the system, broken into:
i) Total cost £293k (est)
ii). Software license - £0
iii). Maintenance - £293k
iii) Professional services - £0
iv) Others - £0
3. Procurement framework used - QE Facilities
4. Contract start and end date for each supplier - Jul '20 ~ Jun '28

a) RIS: Magentus CRIS
b) Annual cost for the system, broken into:
i) Total cost - £129k
ii). Software license - £0k
iii). Maintenance - £129k
iii) Professional services - £0
0iv) Others - £0
3. Procurement framework used - QE Facilities
4. Contract start and end date for each supplier Jul '20 ~ Jun '28

a) Pathology LIMS: Clinisys
b) Annual cost for the system, broken into:
?i) Total cost - £295k
ii). Software license - £63k (Hosting)
iii). Maintenance - £232k
iii) Professional services - £0
iv) Others - £0
3. Procurement framework used - QE Facilities
4. Contract start and end date for each supplier - Nov '21 ~ Oct '31


a) Cardiology Main system: Phillips
b) Annual cost for the system, broken into:
i) Total cost - £173k
ii). Software license - £0
iii). Maintenance - £173k
iii) Professional services - £0
iv) Others - £0
3. Procurement framework used - NHS Supply Chain
4. Contract start and end date for each supplier - Aug '24 ~ Jul '31

a) Ophthalmology Main system: Medisight
b) Annual cost for the system, broken into:
i) Total cost - £18K
ii). Software license - £0
iii). Maintenance - £18K
iii) Professional services - £18K
iv) Others - £0
3. Procurement framework used - LPP
4. Contract start and end date for each supplier - Mar '25 ~ Oct '26

a) Endoscopy Main system: Medilogik
b) Annual cost for the system, broken into:
i) Total cost - £14k
ii). Software license - £0
iii). Maintenance - £14k
iii) Professional services - £0
iv) Others - £0
3. Procurement framework used - G-Cloud
4. Contract start and end date for each supplier - Apr '22 ~ Mar '26
 
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