Friday 20 March 2026
Internal Reference Number: FOI_9207
Date Request Received: 04/02/2026 00:00:00
Date Request Replied To: 06/02/2026 00:00:00
This response was sent via: By Email
Request Summary: Risk management, compliance, and patient engagement IT systems
Request Category: Private Individuals
| Question Number 1: I am writing to you under the Freedom of Information Act 2000 to request information regarding your use of risk management, compliance, and patient engagement IT systems. For each of the system types listed below, please provide the information requested where held. Where precise figures cannot be disclosed due to commercial sensitivity, please provide best estimates, cost bands, or confirmation where possible, in line with FOI guidance. For each system, please confirm: • Supplier name • Contract term (months), if known • Contract expiry date, if known • Contract value or approximate annual cost / cost range (e.g. £0–£50k, £50k–£100k, etc.) System areas requested 1. Incident and Risk Management System 2. Quality and Compliance Management System 3. Digital Patient Consent System 4. Patient Experience System (PREMs) 5. Patient Outcomes System (PROMs) | |
| Answer To Question 1: 1. Incident and Risk Management System - Datix, 1 year, Apr '25 ~ Mar '26, £22k 2. Quality and Compliance Management System - Q-Pulse, 1 Year, Sept '25 ~ Aug '26, £5k. 3. Digital Patient Consent System - No standlalone system. Done through DrDoctor (as below) and Lorenzo (EPR), 13 years, 2014 ~ Mar '27, c£1m pa (system cost) 4. Patient Experience System (PREMs) - DrDoctor, 5.5 years, Mar '22 ~ Nov '27, c£10 (for prems) 5. Patient Outcomes System (PROMs) - In-house, PALS team. | |
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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
