FOI_9656

Internal Reference Number: FOI_9656

Date Request Received: 22/09/2026 00:00:00

Date Request Replied To: 30/09/2026 00:00:00

This response was sent via: By Email

Request Summary: Trust’s integration environment support and monitoring arrangements.

Request Category: Political Parties


Question Number 1: I am writing to request information under the Freedom of Information Act 2000 regarding your Trust’s integration environment support and monitoring arrangements. Please provide: Whether the Trust currently uses a third-party supplier for integration environment support and/or monitoring.

Answer To Question 1: Yes

Question Number 2: If yes, please provide: - Supplier name - Whether it includes 24/7 support - Contract start date - Contract end date, including any extension options - Annual contract value, excluding VAT

Answer To Question 2: - Supplier name - Intersystems - Whether it includes 24/7 support - Yes - Contract start date - Mar '25 - Contract end date, including any extension options - Mar '30 + 5 x 12 Extensions - Annual contract value, excluding VAT - £23k

Question Number 3: If no third-party supplier is used, please confirm whether the service is delivered entirely in-house.

Answer To Question 3: N/A

Question Number 4: Which internal person is responsible for managing the Trust’s integration environment support and monitoring arrangements? Please provide the job title (and where publicly available, please also provide the full name) of the person with overall responsibility for either: - the internal team delivering this service; or - the management of the third-party supplier providing this service.

Answer To Question 4: Jonathan Luff - Group Digital Director for Applications

Question Number 5: Whether the Trust is planning or considering any renewal, replacement or new procurement for integration support/monitoring within the next 24 months, and the expected timing if known.

Answer To Question 5: No plans to replace

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Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.