Sunday 27 September 2026
Internal Reference Number: FOI_9512
Date Request Received: 03/07/2026 00:00:00
Date Request Replied To: 08/07/2026 00:00:00
This response was sent via: By Email
Request Summary: portering, task dispatch and location systems
Request Category: Private Individuals
| Question Number 1: Under the Freedom of Information Act 2000, I request the following recorded information about how the Trust dispatches and manages portering tasks, and about any systems used to track the real-time location of staff, patients, or assets. Does the Trust use any software system or mobile application to dispatch, manage, or track the real-time tasks of porters (for example TeleTracking, MyPorter, Navenio, or similar)? If so, please give the system name and the supplier. | |
| Answer To Question 1: Teletracking | |
| Question Number 2: Does the Trust use any Real-Time Location System (RTLS) or indoor-positioning technology — including GPS, Bluetooth/BLE, Wi-Fi, RFID, or infrared — to track the real-time location of staff, patients, or assets/equipment? If so, please give the system name and the supplier. | |
| Answer To Question 2: No | |
| Question Number 3: Regardless of any system named above, how are portering tasks currently requested and allocated to porters day to day — for example paper/job sheets, telephone, two-way radio, pager/bleep, or a software application? | |
| Answer To Question 3: Software application | |
| Question Number 4: For each system named in response to questions 1 or 2, please provide: the total contract value or annual spend; the contract start and expiry dates, including any extension or break options; and the procurement framework or contract reference used (for example NHS SBS or Crown Commercial Service). | |
| Answer To Question 4: Sept '24 ~ Sept '26. 1 x 12 month extension. £36k per annum. Procured direct with supplier, no framework, but under NHS terms. | |
| Question Number 5: Are portering services delivered in-house or outsourced? If outsourced, please give the provider's name and the current contract expiry date. | |
| Answer To Question 5: In House | |
| Question Number 6: If held in an easily retrievable form, please also provide the number of porters employed or contracted (in WTE) and the approximate number of portering tasks handled per day or per month. | |
| Answer To Question 6: 37.75wte 8500-9000 tasks per month | |
| Question Number 7: The department and the job title (not the name of any individual) responsible for portering services and for any systems identified above. | |
| Answer To Question 7: Head of Facilities | |
| To return to the list of all the FOI requests please click here |
Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
